The evolution of human resource management has come a long way since the early days of labor strikes. And the truth is, it has further still to come.
You see, for all the evolution of human resources that has happened in the last century, human resources are still lagging. Only 28% of business leaders feel that HR is highly efficient, and only 20% feel HR can adequately plan for the company’s future needs.
Part of this has to do with a flawed understanding of how HR works. To remedy this problem in your HR department, let’s take a look at where HR has been so that you can see where your department should be going next.
The human resources department is something that many companies take for granted. So it may come as a surprise to learn that HR is a relatively new concept.
Human resources didn’t exist until the 20th century when discontent boiled over with regards to employee-at-will contracts. These contracts allowed companies to fire employees anytime they pleased and restricted employees from unionizing.
In an effort to resolve the frequent strikes, companies created personnel departments to perform administrative duties related to their employees. At the time, personnel departments played a significant role in negotiating with labor unions, resolving disputes, and handling compliance with safety and health standards.
Over the course of the 20th century, many companies came to rely on personnel departments (and later, human resources departments) to make their employees more efficient and effective.
They also became responsible for ensuring equality and fair treatment as a result of the Equal Pay Act and the establishment of OSHA after WWII and the Korean War.
That said, many employers at the start of the 21st century came to rely on their HR departments as built-in interviewers, accountants, and all-around enforcers of the company rules.
Well, companies caught in the past, that is.
Companies with an eye to the future understand the need to revolutionize their HR departments. The HR of today is more than resource management–it’s an asset.
A Business Partner
In the HR of olden days, the department was an island adrift in the sea.
Not so today.
HR departments now work directly with senior management in much the same way they would work with a business partner. Rather than a group of employees responsible for background tasks, HR professionals are now being utilized to develop high-level goals and create a strategic plan for accomplishing them.
A Culture Builder
Part of this process is building a stronger company culture. Here, too, HR is instrumental in your success.
Once upon a time, company culture was a coffee machine and an awkward holiday party.
Today, company culture is about attracting the best people for the company before they’re even interviewed. It’s about creating the best environment, not just for your company’s success, but for your employees’ success as well.
HR is essential because they play a critical role in keeping new employees engaged. They also help foster a positive workplace where employees feel as though their work contributes meaningfully to the company and where they’re valued as human beings.
A Talent Manager
Of course, HR’s job starts before an employee ever walks in the door. It begins with the interview process, and it continues for the entirety of an employee’s time with your company.
You see, the HR of today isn’t just a recruiter. It’s a talent manager. Without a stellar HR department, your company could deal with a pricey employee turnover rate.
HR is responsible for getting and keeping talent. So when they offer employees opportunities in the job interview, they need to follow through once that employee is hired. They’re also instrumental in improving the process for employees if an employee is dissatisfied.
Becoming Part of the New HR
The difference between the HR of yesterday and the HR of today can be boiled down into a proactive approach: How do you effectively hire someone that will match your culture while having the skills to do the job. We can help with one side of this equation, the matching of culture but using our machine learning and AI platform.
Obviously, companies want to have a great HR team, and an HR team wants to be a genuine asset for the company.
Here are two ways to bring your HR department into the cutting edge of 21st-century human resource management.
Learn the Business
The goal of HR is simple: help a company achieve its goals by hiring the correct people. In practice, it’s a bit more complicated than that.
The best way to get on the right track is to recognize your greatest employees. Who excels in your organization, what are they like, how do they score on employee reviews, how do they rank on the personality assessments. Then simply match that to everyone’s new applicant. Simple right? Our platform will help automate this for you, as a prescreening platform.
Find and Use the Right Data
To do that, you’re going to need to find (and use) the correct data.
We said earlier that HR’s job starts with the hiring process before an employee ever sets foot in the building. Here’s the problem: the old hiring techniques don’t work.
It’s one thing to know your company’s data around retention rates and performance. It’s another thing entirely to use data to make a smarter hiring decision.
In today’s world of hiring, it’s often a combination of gaming the system and extroversion. Some people know how to scam the system by getting AI to notice their resume, and some are naturally great at interviewing.
Your HR department needs to be “smarter”, meaning the platforms that they are using to screen candidates needs to be “smart”. You don’t want to hire an employee with the best interview personality–you want to hire the right employee for your company. Your next ROCKSTAR! We can help with this.
Driving the Evolution of Human Resource Management
The evolution of human resource management is leading with data. Data that helps you hire the right employees and keep the best talent, without guesswork. Use our platform to help match your current ROCKSTARS to those 100’s of applications sitting on your desk (or in the queue).
That’s where we come in.
We help you hire smarter, increase retention, and build a better company culture, all with data that is pulled from your organization and lead with facts. Click here to schedule a demo.